Introduction to Team-Based Care

About this course

The Introduction to Team-Based Care course helps the learner better understand how to work in a multidisciplinary care team and in collaboration with the patient. Open to all members of the practice to gain foundational knowledge in Team-Based Care. Introduction to Team-Based Care will include:

• Why, What, Who and How: Team-Based Care
• Care Management Process
• Outcomes and Triple AIM
• Billing Applications

Learner Materials

• Pre-Work
  • Share the Care Document
  • Rishi Manchanda on Upstream Health
  • Watch the BCBSM billing webinar covering the PDCM codes (Note: This video has replaced the previous BrainShark video.)
     
• Additional Resources
  • Care Manager Guide
  • Care Manager Introduction Phone Script
  • Care Management Explanation Flyer
  • MDHHS Community Mental Health Services Program
  • How To: Completing Evaluation and Post-Test
  • BCBSM Commercial & MA Billing Guidelines (Updated March 2025)
  • Groups Not Participating in PDCM (Excel Spreadsheet - Updated March 2025)

Trainer Materials

• Introduction to Team-Based Care Slide Deck (Google Drive)
• Timed Agenda (February 2025)
• Event Posting Link
• Sign In/Out Template (For CE's)

*Trainers interested in offering Pharmacist CEs for their course, please submit your interest via our Contact Form.