The Provider-Delivered Care Management (PDCM) program is rooted in the Blue Cross Blue Shield of Michigan Patient-Centered Medical Home (PCMH) model. It is care management delivered in the physician’s office, provided by trained care team members in conjunction with the physician. The PDCM program ensures patients with chronic conditions receive effective and efficient care, leading to better outcomes and lower costs for patients.
The goal of Provider-Delivered Care Management is to provide patient education, care coordination, and other support services either face-to-face or telephonically by health care teams working collaboratively with the patient and the patient’s physician. The program is designed to help patients with chronic condition address medical, behavioral, and psychosocial needs to ensure they are successful in meeting their health goals.
MICMT has created a summary presentation, which highlights the benefits of PDCM for physicians and their patients. A recorded version of the presentation as well as the slide deck are available below and can be freely used by PGIP Physician Organizations and practice units.
