2019 Best Practice Awards Submission for Care Management Workflow
OSP's information technology team developed an all-program inclusive care management patient roster by practice unit. The All Program Care Management Patient Roster assists practices and care managers identify eligible patients for care management. The IT team also built a care management Population Practice Engagement Dashboard, which publishes current rates of patient engagement in active care management programs for individual practices. The patient roster and engagement dashboard are unique in that they provide comprehensive patient eligibility for care management payer programs and real-time care management program engagement at a practice level.