2019 Best Practice Awards Submission for SDoH
TPA's mission includes improving the health and reducing cost for the patient population. Best practice workflow for SDoH screening was defined and implemented. 88% of patients were screening, but only 42.7% received a referral when they had a positive screening. The ease of identifying and referring patients was determined as a barrier to referrals. An SDoH health database vendor was selected (NowPow, community resource database) and implementation has begun.