Past Webinars

This session will provide an overview on how patient experience factors into the key elements of becoming a reliably safe, and high-quality health care provider, as well the connection to burnout in frontline healthcare professionals. The presenter will review the prominent components that matter most to patients, elements that connect to staff engagement, and tools and potential strategies to embrace in transforming the patient experience at each point of care.
 

1:10 p.m. 2:10 p.m.

Molly White, MPH
Managing Director, Caswell Diabetes Institute
Director, The Brehm Center
Michigan Medicine

This session will describe the objectives of a collaborative quality initiative and how they partner with physician organizations and practice units to collect data that is used to identify process that lead to improved delivery of care and outcomes, and highlight developed tools and resources available for front-line care team members supporting specific patient populations.
 

2:30 p.m. 3:30 p.m. 

Larrea Young, Mdes
Design Project Manager
Michigan Collaborative for Type 2 Diabetes (MCT2D)

Jacqueline Rau, MHSA
Program Manager
Michigan Collaborative for Type 2 Diabetes (MCT2D) 

Carol Gray, MPH 
Manager
Michigan Social Health Interventions to Eliminate Disparities (MSHIELD)

Karla Stoermer Grossman. MHSA, BSN,RN, AE-C
Clinical Site Coordinator 
Inspiring Health Advances in Lung CarE (INHALE) CQI

This panel discussion will describe a multi-physician organization experience when participating in the BCBSM serious illness and chronic kidney disease predictive modeling pilots.  Each panel member will describe developed processes and highlight best prac8tices that were created to improve the delivery of care to these specific populations.
 

1:20 p.m. 2:20 p.m. 

Dr. Michelle Klanke, DO
Regional Administrative Medical Director of Quality 
Trinity Health Alliance of Michigan and Trinity Health Medical Group West Michigan
 

Erin Lefevre, BSN, RN 
Clinical Manager, Ambulatory Care Management 
Trinity Health Alliance 
 

Gina Schutter, BS
Manager Quality & Care Management 
Holland PHO

 
Heidi Steinhebel, BSN, RN
Senior Associate Director of Care Management 
Trinity Health IHA  

Introduction/Welcome   
 

12:00 p.m. 12:15 p.m. 

Julie Wietzke, MHSA, MLS
Administrative Director
MICMT
 

Predictive Analytics: A Clinical Tool for Care Team Transformation
 

12:20 p.m. 1:10 p.m.  

Can the use of predictive analytics help transform healthcare? We believe the answer is YES at Blue Cross Blue Shield of Michigan. Patient interventions are often reactive based upon a visit or encounter within the clinical setting. This session will discuss the importance of having a clinical tool that offers a proactive approach to identify at-risk patients for engagement and interventions to improve quality outcomes.  The BCBSM-Analytics Center of Excellence (ACOE) used techniques centered around data science, statistics, evidence-based medicine, and machine learning to develop clinical predictive models that identify patients who may be most at risk of certain chronic conditions. This session will discuss how the care team can utilize this type of clinical tool to improve operational efficiency and quality outcomes for patients.

Heather Stamat, DO, MBA 
Medical Director, Clinical Partnerships 
Blue Cross Blue Shield of Michigan

Heather Stamat, DO
Blue Cross Blue Shield of Michigan
 

Navi Brar, MD
St. Clair Nephrology

Andrea Oliverio, MD
University of Michigan

Emily Ashjian, PharmD
University of Michigan

Additional CKD training and resources are available. Please view the Chronic Kidney Disease Care training modules for more information.

 View CKD Care Training Modules

Paul Pfeiffer, MD, MS 
Susan Crumpacker Brown Research Professor of Depression Department of Psychiatry Michigan Medicine 

Dayna LePlatte, MD 
Clinical Assistant Professor Department of Psychiatry Michigan Medicine

Heather Stamat, DO
Blue Cross Blue Shield of Michigan

Vidooshi Maru, MD 
Trinity Health

Christine Hilmer, RN
Trinity Health

Additional CKD training and resources are available.  Please view the Chronic Kidney Disease Care training modules for more information.

 View CKD Care Training Modules

Presenter(s): 

Sarah Fraley, LMSW 
Mind Body Health Consultants

Presenter(s):

Sarah Fraley, LMSW 
Mind Body Health Consultants

Sarah Fraley, LMSW 
Mind Body Health Consultants