Dr. Audrey Fan is the Clinical Director for the Michigan Institute for Care Management and Transformation. In this role, she collaborates with Blue Cross Blue Shield of Michigan and physician organization leadership to expand provider-delivered care management and team-based care in ambulatory care practices across the state of Michigan. In addition to this role, Dr. Fan is a Clinical Assistant Professor of Internal Medicine in the U-M Medical School, and practices General Medicine at the Michigan Medicine Northville Health Center. She is passionate about implementing systems improvements focused on supporting high quality, patient-centered care, including quality, safety and population health, within a multi-disciplinary team-based care model. She enjoys spending her free time with her family.
Julie Wietzke is the Administrative Director at the Michigan Institute for Care Management and Transformation. In this role, Julie works with Blue Cross Blue Shield of Michigan and physician organization stakeholders to expand team-based care in ambulatory care practices across the state of Michigan. She has a Master of Health Services Administration degree and a Master of Library Science degree, specializing in health sciences information. Julie has over 25 years of experience working in healthcare in quality improvement, clinical research, and operations. She has worked with hospitals and physician organizations across the state of Michigan on initiatives aimed at improving the quality of care. Julie enjoys spending time with her family and 2 dogs, taking a good road trip, traveling to U.S. National Parks, and enjoying the beauty in the mountains of western North Carolina.
Marie Beisel is the Continuing Education Program Manager for the Michigan Institute for Care Management and Transformation. At MICMT, Marie supports the continuing education offered by MICMT for care team members across the state. Marie has a Master’s degree in Nursing and extensive experience with statewide care management and quality improvement initiatives in Michigan. Marie is a board-certified Case Manager.
Antoinette (Toni) B. Coe, PharmD, PhD, FAPhA is the evaluation lead for the Michigan Institute for Care Management and Transformation (MICMT). In this role, Dr. Coe collaborates with the MICMT team to evaluate the impact of the Blue Cross Blue Shield Provider Delivered Care Management Program and expanded team-based care models on clinical and utilization outcomes. Dr. Coe is also an Assistant Professor in the Department of Clinical Pharmacy at the University of Michigan College of Pharmacy.
She completed her PharmD, Community Care Pharmacy Practice Residency, and PhD in Pharmaceutical Sciences (Pharmacoeconomics and Outcomes Research track) at Virginia Commonwealth University. Her research and teaching focus on how healthcare delivery and health policy impact health outcomes and quality of care, with an emphasis on transitions of care, aging, medication management, and multidisciplinary team-based care models, including those involving pharmacists. She has previously served on the evaluation team of the Michigan Pharmacists Transforming Care and Quality and two Health Resources and Services Administration grants. Her work has been funded by the National Institutes of Health, the Michigan Health Endowment Fund, and several University of Michigan awards. She has held elected leadership roles in the American Pharmacists Association. Outside of work, Toni enjoys spending time with her family, friends, and two Labrador retrievers; listening to live music; and trying new restaurants and recipes.
Nada Farhat, PharmD, BCPS, BCACP is a clinical lead for the Michigan Institute for Care Management and Transformation. Through this role, Nada helps strengthen patient engagement throughout the state of Michigan by providing support to Physician Organizations and other healthcare professionals working on collaborative quality initiatives.
Dr. Farhat completed her PharmD at Wayne State University and completed her pharmacy practice and ambulatory care specialty residencies at Michigan Medicine. She joined Michigan Medicine in 2022 as a clinical pharmacist specialist working in primary care, transitions of care, and anticoagulation. She currently serves as a board of director for the Michigan Society of Health-System Pharmacists (MSHP) and participates in several statewide healthcare initiatives. Dr. Farhat’s research and practice interests focus on chronic disease management, transitions of care, and quality improvement. In her free time, Dr. Farhat enjoys baking, traveling, and spending time with her family.
Amaris Johnson is the webmaster at the Michigan Institute for Care Management and Transformation (MICMT). Amaris is responsible for managing the website and its content, while providing support to users to ensure their needs are being met. Amaris has a Master of Science degree in Integrated Marketing Communications and experience in web/graphic design, web technology, user experience, digital marketing, copywriting, customer service, and healthcare.
Dr. Mackler is the director of Pharmacists Optimizing Oncology Care Excellence in Michigan (POEM), a joint initiative between MICMT and the Michigan Oncology Quality Consortium (MOQC).
She completed her PharmD at Drake University, and completed her pharmacy practice and oncology specialty residencies at the University Hospital in Cincinnati, Ohio. She joined Michigan Medicine in 2002 as a clinical oncology pharmacist. She founded the Oncology Specialty Residency at the University of Michigan in 2003 and was the program director until 2013. She has been involved in multiple oncology quality and safety endeavors, including serving as the co-lead and founding developer of the NCCN Chemotherapy Order Templates since its inception in 2006; founding pharmacist in the Cancer Center Symptom Management and Supportive Care Program at the University of Michigan 2009-2012; founding director of the University of Michigan Oral Chemotherapy Program in 2012 and thereafter MOQC’s Oral Oncolytic Program in 2013; and founding course director of the Michigan Society of Hematology Oncology (MSHO) Annual Pharmacist’s Meeting. She founded HOPA’s Quality Oversight Committee and is a HOPA board member at-large for 2020-2023. Dr. Mackler’s research and practice interests focus on oncology symptom management, quality of care, equity of care, medication adherence, and patient reported outcomes.
David Reyes-Gastelum is a Statistician at the Michigan Institute for Care Management and Transformation (MICMT). He is a part of MICMT’s program evaluation team. David has Master of Science degrees in Statistics and Mathematics, as well as experience in medical research, statistical consulting, and social and behavioral science research. In his free time, David enjoys spending time with family, cooking, staying active, and spending time outdoors camping, hiking, and climbing.
Amy Schneider, MS, RD, CDCES, has been practicing as an outpatient Registered Dietitian since 2007. She holds a Certification in Diabetes Care and Education, functions as a Health and Wellbeing Coach, and has completed a Master of Science in Nutrition Education from Northeastern University. In August of 2022, she started her new position with Michigan Institute for Care Management and Transformation as a Clinical Lead. This role was created so that Amy could help strengthen patient engagement throughout the state of Michigan by providing support to other healthcare professionals looking to develop their own Motivational Interviewing skills. In her free time, Amy enjoys cooking, eating, and spending time with family/friends in the great outdoors.
Ashley Schwartz, LMSW, is a Project Manager at the Michigan Institute for Care Management and Transformation (MICMT). Ashley provides ongoing program support by collaborating and coordinating with Physician Organizations and managing BCBSM deliverables. As a licensed social worker, Ashley has several years of experience working in various healthcare settings providing clinical and administrative support. In her free time, Ashley enjoys spending time with her family, staying active and traveling the world.
Lori Sherman is the Administrative Specialist at the Michigan Institute for Care Management and Transformation (MICMT). Lori provides support for the team at MICMT and has primary responsibility for the event management of various meetings and educational opportunities, as well as managing the operations of the MICMT statewide trainer network. She has a Bachelor of Science degree in Business Management and a background in compliance and administrative organization. Outside of work, Lori enjoys spending time with friends and family and traveling.
Linny West is a Project Manager with the Michigan Institute for Care Management and Transformation. Linny provides on-going program support in varying capacities including website maintenance, coordination among Physician Organizations, and managing BCBSM deliverables. Linny has a Master’s degree in Social Work, with an extensive background working in Community Mental Health, in both clinical and evaluation roles. In her free time, Linny enjoys staying active, spending time with family, photography, and traveling.
Julie provides administrative support to MICMT team members by coordinating some aspects of the preparation of training groups, maintaining the project access database as well as expense reports. In her spare time, she enjoys walking, biking, kayaking, reading, and spending time with her family.
Katherine (Katie) Young is a Computer Research Specialist at the Michigan Institute for Care Management and Transformation (MICMT). Katie has a wide knowledge of database development, data collection and data mining methodologies, principles and techniques. Katie is part of MICMT's program evaluation team that is responsible for the design and implementation of data infrastructures MICMT uses for reporting information to high level management as well as Physician Organizations, Practices and Care Managers.