NEW! Live 1-hour Training: Aligns with the 2026 Healthy Communities Goals!
Join us for a 60-minute Mi-CCSI training session, designed as part of the Healthy Communities Dashboard, to help your clinical team deliver high-quality, patient-centered care that aligns with the 2026 Healthy Communities goals. This session focuses on equipping your team with practical strategies to enhance care coordination, improve communication, and create safer, more seamless care experiences. It’s not just about professional growth—it’s about driving real change. Together, let’s elevate patient satisfaction, foster teamwork, and advance the mission of healthier, thriving communities. Sign up today and make a lasting impact!
Description of Course:
During this live training course, the participant will learn practical tools and strategies to enhance care coordination, improve communication, and ensure patient safety and satisfaction. This training is designed as part of the Healthy Communities Dashboard to assist clinical teams to deliver high-quality, patient-centered care that aligns with 2026 Healthy Communities goals. At the conclusion of this training course, the participant will be able to:
1. Identify strategies for coordinating care within the practice and with multiple – providers.
2. Identify effective communications that are clear, patient friendly, and address patient expectations on receiving test results, specialist appointments, wait times and use of the patient portal.
3. Recognize techniques and resources to accurately update and review patient medication lists to enhance safety.
4. Identify best practices to effectively document communications and track patient progress, ensuring the entire team has access to critical information when needed. Who should attend this training?
The course is intended for all care team members in a patient centered medical home (PCMH). Mi-CCSI has been contracted by Blue Cross Blue Shield of Michigan as the training entity for this project.