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1:20 p.m. 2:20 p.m. [Day 1, Session 2]
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This presentation explores the elements which make up culturally sensitive conversations as well as things which interfere. Participants will learn concrete strategies to evaluate their current communication skills and make changes so their interactions are more sensitive to cultural elements.
Maria Dykstra, LPC, CAADC
Therapist
Pine Rest

RECORDING UNAVAILABLE
The slide deck from this presentation is available.
Welcome (12:00 p.m. – 12:10 p.m.)
Julie Wietzke, MHSA, MLS
Administrative Director
MICMT
Applying the Spirit of Motivational Interviewing to Work with "Difficult" Patients (12:10 p.m. – 1:10 p.m.)
In this workshop, explore how the collaborative approach of Motivational Interviewing (MI) can reduce provider burnout, a common challenge in managing difficult patient interactions. This workshop will focus on integrating the spirit of MI and the MI-informed skill of engagement to foster more positive, effective communication with patients, enhancing both provider well-being and patient outcomes.
Teague Simoncic, LMSW, PMH-C
Therapist
Grove Emotional Health Collaborative
Kendrin Sonneville, ScD, RD, FAED
Associate Professor of Nutritional Sciences
University of Michigan School of Public Health
This webinar will explore the issue of weight stigma within healthcare settings, highlighting how negative beliefs about higher-weight individuals can affect patient care. Participants will learn practical steps for reducing stigma in healthcare practices.

Karen M. Gall, LMSW, ACTRP, CTRS-E
PRISM
This engaging and interactive webinar will take a deep dive into the concepts and communication skills of Motivational Interviewing specifically focusing on the application to collaborative care in primary and specialty care environments. Participants will have the opportunity to practice and enhance their motivational interviewing skills in a supportive learning environment.

Paul Pfeiffer, MD, MS
Susan Crumpacker Brown Research Professor of Depression
Department of Psychiatry
Michigan Medicine
People who die by suicide are more likely to have seen a primary care provider in the month before death than any other health care provider. This webinar will review the epidemiology of suicide and best practices for screening, assessing, and intervening with adult patients in primary care settings.
Alison Lobkovich, PharmD
Stacey Pilarz, RD
Mackenzie Cotham, RD
Wayne State University & Michigan Medicine
This webinar will introduce the types of products, access, medication management including discussing safe and optimal use. We will also incorporate nutritional identification, assessment & evaluation and resources/coverage within Michigan.
Sharon Kraydich, DNP, RN, Northpointe Pediatrics, CIPA
Stacey Russman, RN, SMG Portland, University of Michigan Health-Sparrow
During this webinar, presenters from two different pediatric offices will review transition of care processes, identify barriers and challenges, discuss the utilization of the emergency department, and share outcomes.
Brian Ahmedani PhD, LMSW
Henry Ford Health
This webinar will describe the Collaborative Care model and how suicide prevention can be integrated within a primary care setting. The seminar will highlight research evidence to support implementation and describe a comprehensive and pragmatic model of care. The webinar will also showcase the MI-MIND CQI program and opportunities for future partnerships with Collaborative Care.
Naomi Hyso, MA, Health Educator & Georgina Guzman
Michigan State University Extension
This webinar explores non-pharmacological approaches to pain management. Attendees will experience some alternative methods to managing pain and learn how to refer patients into evidence based programs offered by Michigan State University Extension.
Paul Pfeiffer, MD, MS
Susan Crumpacker Brown Research Professor of Depression
Department of Psychiatry
Michigan Medicine
This webinar will review the major psychotropic medication classes, including antidepressants, benzodiazepines, hypnotics, other antianxiety, stimulants, mood stabilizers, and antipsychotics. Behavioral Health Care Managers will learn the indication, risks, and common side effects of each class and considerations for special populations.