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Brian Nickerson MSW, LCSW
Brian Nickerson Counseling, PLLC
We will come to an understanding of compassion fatigue and vicarious trauma, as well as the roles each process plays in the experience of burnout. We will identify practical strategies for intervening on these patterns, and we will identify resources and strategies to support community care - not just self-care.
Ann McGaffey, CMA Diabetic Coordinator
St. Mary's PHO
Andrea Phillips, RN, BSN, MA, Director of Care Coordination,
McLaren Physician Partners
Julia Chen, Clinical Assistant Professor, Ambulatory Care Clinical Chief, Virtual Care Lead, General Medicine
Department of Internal Medicine
Division of General Medicine
Michigan Medicine
A panel of PO representatives will be discussing the operations of their remote patient monitoring programs as well as how ambulatory care managers are being used and connected in the process. The remote patient monitoring programs seek to target and support patients with uncontrolled hypertension, type 2 diabetes, high risk discharges as well as patients with COPD, CHF, or on a cardiac pathway.
Andrea Phillips, RN, BSN, MA, McLaren Physician Partners, Tiffany Francis, MPH, McLaren Physician Partners, Cherie Nyhuis, RN, BSN, MSM, Medical Advantage, Consortium of Independent Physician Associations, Shelly Hart, RN, Thornapple Valley Family Medicine