Michigan Center for Clinical Systems Improvement (Mi-CCSI) has been approved by the Michigan Institute for Care Management and Transformation (MICMT) to provide the Patient Engagement course training.
Provider Delivered Care Management and Care Coordination support the concepts of the Chronic Care Model, the Patient Centered Medical Home and the Team-based Care approach. Together, multi-disciplinary team members partner to form the practice care team to; effectively empower patients and their families, engage patients in self-management and health behavior change, positively affect patient self-care practices and decision-making, provide comprehensive assessment and care planning using shared decision making, implement evidence based interventions and advocate for the right care, at the right time and in the right place.
Key to these interactions is communication. Effective communication encompasses motivational interviewing, cultural and ethical considerations, health literacy, and importantly the patient’s views and desires.
Individuals attending this training will be introduced to these key concepts, have the opportunity to learn from one another, and practice skills via role playing, and unique to the Mi-CCSI training, participate in a “simulation interview” with a trained standardized patient. Subsequent to this interview, the attendee will be provided an assessment of the interview from the patient perspective.
Questions? Please contact Amy at firstname.lastname@example.org