Navigating Ambiguous Problems in Patient Experience (Enhancing Team-Based Care 5/23-6/23)

This webinar will present frameworks, tools, and techniques to identify and refine ambiguous problems in the patient experience space. Through past case studies, it will propose participatory and multi-disciplinary methods to experiment with potential solutions. Finally, the webinar will talk through scaling strategies to get the solutions widely adopted.

Presenter(s): Aalap Doshi, Head of User Experience, University of Michigan