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Navigating Ambiguous Problems in Patient Experience (Enhancing Team-Based Care 5/23-6/23)

June 8, 2023 12:00pm - June 8, 2023 1:00pm
Live Virtual

This webinar will present frameworks, tools, and techniques to identify and refine ambiguous problems in the patient experience space. Through past case studies, it will propose participatory and multi-disciplinary methods to experiment with potential solutions. Finally, the webinar will talk through scaling strategies to get the solutions widely adopted.

Presenter(s): Aalap Doshi, Head of User Experience, University of Michigan

Certificates Offered
Certificate of Completion
Nursing CE
Social Work CE
Event Type
Webinars
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Disclaimer Statement: Although Blue Cross Blue Shield of Michigan and MICMT work collaboratively, the opinions, beliefs and viewpoints expressed by the author do not necessarily reflect the opinions, beliefs and viewpoints of BCBSM or any of its employees.

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