Skip to main content
Home

User account menu

  • Log in
  • MICMT Help Assistant

Main navigation

  • Home
  • Programs
  • Billing
  • Training
  • Events
  • Past Webinars
  • Resources
  • Contact

Main navigation

  • Home
  • Programs
  • Billing
  • Training
  • Events
  • Past Webinars
  • Resources
  • Contact

User account menu

  • Log in
  • MICMT Help Assistant

5th Annual Team-Based Care Conference: Care Teamwork Makes the Dream Work (2025) Registration Page

May 7, 2025 12:00pm - May 8, 2025 3:30pm
5th Annual Team-Based Care Conference BannerClinicians in a huddle

Day 1: Wednesday, May 7, 12pm–3:30pm (EDT)

Day 2: Thursday, May 8, 11:30am–3:30pm (EDT)

This year's conference will include presentations on patient communication and boundary setting, social determinants of health, and the future of AI in healthcare.
 
Types of certificates offered:   Continuing Medical Education, Nursing CE, Social Work CE, Pharmacy CE, Registered Dietitian CPEU, Certificate of Completion. Please view the agenda here for more details. (Please login to register and view documents)
 
The learner must have an approved and active MICMT account, be registered individually ahead of the session, and join by using their own device to login on the day to be counted as attended.
 

Wednesday, May 7


Welcome/Applying the Spirit of Motivational Interviewing to Work with "Difficult" Patients

12:00 p.m. 1:10 p.m. [Day1, Session 1]

___ 

Welcome (12:00 p.m. – 12:10 p.m.)

Julie Wietzke, MHSA, MLS
Administrative Director
MICMT

Applying the Spirit of Motivational Interviewing to Work with "Difficult" Patients (12:10 p.m. – 1:10 p.m.)

In this workshop, explore how the collaborative approach of Motivational Interviewing (MI) can reduce provider burnout, a common challenge in managing difficult patient interactions. This workshop will focus on integrating the spirit of MI and the MI-informed skill of engagement to foster more positive, effective communication with patients, enhancing both provider well-being and patient outcomes. 

Teague Simoncic, LMSW, PMH-C 
Therapist
Grove Emotional Health Collaborative

Register Now
 


Culturally Sensitive Conversations

1:20 p.m. 2:20 p.m. [Day 1, Session 2]

___

This presentation explores the elements which make up culturally sensitive conversations as well as things which interfere. Participants will learn concrete strategies to evaluate their current communication skills and make changes so their interactions are more sensitive to cultural elements.

Maria Dykstra, LPC, CAADC
Therapist
Pine Rest
 

Register Now
 


Clarity is Kindness: How Boundaries Help us Care for Ourselves While Caring for Others

2:30 p.m. 3:30 p.m. [Day 1, Session 3]

___

Session will be part didactic, part panel discussion. Participants will be able to: Understand the role of boundaries in protecting providers from burnout, learn interpersonal effectiveness techniques for establishing and reinforcing boundaries in professional settings, and recognize examples of boundaries in multidisciplinary case examples.

Brian Nickerson MSW, LCSW
Therapist/Consultant
Brian Nickerson Counseling, PLLC

Leah Quintanilla, LMSW
Clinical Care Manager, Ambulatory Care Management, 
Corewell West

Kristeen Peterson, RN
Care Manager
Lakeland Care Network

Natalie McDonald, RN 
Ambulatory Clinical Quality 
MyMichigan Collaborative Care Organization

 

Register Now
 


 Start of Day 2 Events

Thursday, May 8


BCBSM Care Management Program Updates

11:30 a.m. 12:00 p.m. [Day 2, Session 1]

___

This presentation will provide updates related to care management for PDCM and the internal BCBSM care management program. No CE/CME credit will be offered.

Michelle Marchese, PhD, MPH
Director, Physician Group Incentive Program
BCBSM

Barbara Brady
Health Care Manager, Value Partnerships
BCBSM

Mia Ghosh, MS, BSN, RN, CCM
Director, Care Management Operations 
BCBSM

 

Register Now
 
 



Health Literacy: The Power of Understanding

12:00 p.m. 1:00 p.m. [Day 2, Session 2]

___

Effective health communication is essential for positive patient outcomes, yet many individuals struggle to understand and navigate their healthcare. This presentation will explore practical strategies that both organizations and individual healthcare professionals can implement to enhance health literacy. We will discuss ways to simplify complex medical information, improve patient-provider communication, and create more accessible healthcare environments. The session will offer actionable steps to ensure patients are empowered to make informed decisions about their health.

 

Melanie Brim, MHA
Health Literacy Consultant
Melanie Brim Consulting
 

Register Now
 



Pediatric Social Drivers of Health (SDoH): Addressing Wicked Problems

1:10 p.m. 2:10 p.m. [Day 2, Session 3]

___

Pediatric Providers often run into challenges with Social Drivers of Health (SDoH), including parental ability to work, food security, educational achievement, affordable housing, and more. This session will introduce SDoH and language around it, how SDoH are being addressed on a national level, and what we can do in our community with referrals and direct treatment. The session will end with recommendations and time for questions. 

Tom Worm, LMSW, MPA
Lead Behavioral Health Care Manager
Pine Rest

Register Now
 


Unlocking the Potential of Artificial Intelligence in Healthcare: Opportunities and Risks/Closing

2:20 p.m. 3:30 p.m. [Day 2, Session 4]

___

Unlocking the Potential of Artificial Intelligence in Healthcare: Opportunities and Risks (2:20 p.m. 3:20 p.m.)

Artificial Intelligence (AI) technologies have the potential to transform various industries, including healthcare. However, to effectively leverage these tools to enhance patient care, improve outcomes, and optimize patient and provider experience, it is crucial to understand both its strengths and limitations. This lecture will provide an overview of the technology and describe areas where AI could have a significant near-term impact. It will also discuss the potential pitfalls of this technology, including its black-box nature, risks of bias, integration and implementation challenges, and potential ethical and liability risks. It will conclude by discussing several strategies to mitigate these risks and maximize AI’s benefits in health care.

Michael Sjoding, MD
Associate Professor, Pulmonary Diseases, Internal Medicine, Critical Care Medicine (Internal Medicine)
University of Michigan Health
 

Closing (3:20 p.m. – 3:30 p.m.)

Julie Wietzke, MHSA, MLS
Administrative Director
MICMT  

Register Now
 

 



Conference Agenda and Flyer
 


 

  • Agenda and Flyer

 

Event Type
Annual
Registration Closed
MICMT logo

Footer menu

  • Contact
BCBS logo

Disclaimer Statement: Although Blue Cross Blue Shield of Michigan and MICMT work collaboratively, the opinions, beliefs and viewpoints expressed by the author do not necessarily reflect the opinions, beliefs and viewpoints of BCBSM or any of its employees.

Copyright © 2012–2025 The Regents of the University of Michigan.