The patient engagement series will provide care-team members the opportunity to enhance their motivational interviewing knowledge. This series will address a comprehensive set of interpersonal and technical skills to help engage patients utilizing effective strategies of motivational interviewing. Each webinar will have practical application to patient scenarios such as care management enrollment, substance use disorder, advance care planning and weight management.
This activity is approved for AMA PRA Category 1 credit™, ANCC nursing contact hours, ACPE pharmacy contact hours, ASWB continuing education, and Commission on Dietetic Registration CPEUs. Please view the agenda here for more details.
The learner must be registered individually ahead of the event, and join by using their own device to login on the day of to successfully earn continuing education credits or a certificate of completion.
Thursday, October 26
12 pm–1 pm
Patient Engagement: Handling Discord and Sustain Talk (Formerly called Resistance)
This session will review the definition of discord and sustain talk, the reason that proper management is important, and provide some strategies to help diffuse them. Topics specifically addressed include substance use disorder/medication assisted treatment, advanced care planning, care management enrollment, weight management and enrollment in care management for a chronic disease.
Mark Loush, LMSW
Corewell Health Medical Group, Family Medicine Center-Sterling Heights
Thursday, November 16
12 pm–1 pm
Patient Engagement: How to Work with Someone who is Not Ready to Take Action/Engage with Care
This session will review how to interact with a patient who has made it known that they are not ready to make a change in their behavior which could include someone is ambivalent or completely against change. Topics specifically addressed include substance use disorder/medication assisted treatment, advanced care planning, care management enrollment, weight management and enrollment in care management for a chronic disease.
Amy Schneider, MS, RD
University of Michigan